Frequently Asked Questions
Everything you need to know about your KODAK Photo Plus experience.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping may take 7-14 business days depending on the destination.
What is your return policy for electronics and cameras?
We offer a 30-day return policy for all hardware and electronics. Items must be returned in their original packaging with all included accessories. Please note that opened consumable items like photo paper or film are non-returnable.
Do KODAK Photo Plus products come with a warranty?
Yes, all our electronic products, including instant cameras and portable printers, come with a limited one-year manufacturer's warranty covering defects in materials and workmanship.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website where you can monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your portable printers compatible with both iOS and Android?
Absolutely. Our KODAK portable printers and cameras connect via Bluetooth or Wi-Fi and are fully compatible with the KODAK Photo Printer app available on both the Apple App Store and Google Play Store.